IGATE Walk-In B.E / B.Tech / M.E / M.Tech / BCA / MCA freshers 2015 for Systems Engineer – Technical Service Desk at Noida. Candidates who have completed B.E / B.Tech / M.E / M.Tech / BCA / MCA can apply for this job from IGATE.
Company Name: IGATE
Position: Systems Engineer – Technical Service Desk
Experience: 0-1 Years
Salary: Not specified
Total No of Vacancy: NA
IGATE is a global leader in providing integrated technology and operations-based solutions, headquartered in Bridge water, New Jersey. As a trusted partner to corporations in North America, Europe and Asia Pacific, IGATE provides solutions to clients’ business challenges by leveraging its technology and process capabilities, underwritten by an understanding of domain and industry imperatives. With revenues over US$ 1.2 billion, and a global employee talent capital of over 33,484, we offer productized applications and platforms that provide the necessary competitive and innovation edge to clients across industries, through a combination of speed, agility and imagination.
Provide a high quality level of support for issues logged via Phone,
Ensure documented SLAs are exceeded or met.
Create, update, escalate and close incident and service requests in IT Ticketing System.
Perform application installation and configuration.
Escalate unresolved issues in a timely and effective manner.
Review documented processes and Knowledge Base articles.
Ensure responses to customers are professional, timely and effective.
Candidate should possess B.E/B.Tech/M.E/M.Tech/MCA from a recognized university or institution.
Should have 0-1 years Exp in Technical support,Windows admin, Active directory Basic Active Directory Administration for user accounts and other business applications; Adds, changes & deletions etc.
Maintenance of Security & Distribution list membership
User administration of customer email accounts.
Should be ready for 1 year contract job
Technical and HR Interview
Document Required (Original and Photocopies):
Graduation & Post Graduation all yearsí mark sheets
Photo ID proof (Pan Card/ Passport / Driving License / College ID)
How to Apply:
Walk-In Date :- 10 December to 11 December 2015
Walk-In Time :- 1.00 PM – 3.00 PM
Walk-In Address:- IGATE Global Solutions Limited, Plot No. 142, Block B, Noida Special Economic Zone (NSEZ), Landmark Near Sector-82 Noida- 201305.