Thanks For Subscribing With Us! Check your Mail & Click Confirmation Link,To get the Latest Job Updates

IHG Hiring Any Post Graduate freshers 2015 for Reservations Associate at Mumbai, Mumbai Suburbs

IHG Hiring Any Post Graduate freshers 2015 for Reservations Associate at Mumbai, Mumbai Suburbs. Candidates who have completed Any Post Graduate can apply for this job from IHG.

Company Name: IHG
Position: Reservations Associate
Education: Any Post Graduate
Experience: 0 – 4 yrs
Salary: Not specified
Location: Mumbai, Mumbai Suburbs


Job Description:


Essential Duties and Responsibilities – (Key Activities of the role)
Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques
Promote the Hotel’s (and ICHG generally) products and services
Maintain a high level of product and service knowledge about all ICHG Hotels in your region
Develop and maintain a regular pattern of sales calls
Prepare and execute action plans which increase reservation sales and associated business
Record and process reservations made by phone/fax/email
Accept wait list reservations
Process amendments to reservations such as extensions, early departures, etc
Manage “no show” reservations by investigation and recording of same
Record special billing arrangements for groups and conventions
Liaise with Front Office Manager or Finance Manager for all reservations requiring credit approval
Maintain knowledge of special rates/ offers/ promotions
Monitor reservation levels and inform Managers of current and future occupancy rates
Prepare reports as requested (eg to travel agents, business houses etc)
Prepare reservation sales reports
Works with superior on manpower planning and management needs
Works with superior in the preparation and management of the Department’s budget


Candidate Profile:


Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
Problem solving, reasoning, motivating, organizational and training abilities.
Good writing skills


Selection/Interview process:

Aptitude Test
Technical and HR Interview

Document Required (Original and Photocopies):

SSC Marksheet
HSC/Diploma Marksheet
Graduation & Post Graduation all yearsí mark sheets
Photo ID proof (Pan Card/ Passport / Driving License / College ID)
2 photographs


How to Apply:




Get Daily Job Updates through Email – Click here to Subscribe


Add Comment