Company Name: IHS
Position:Sourcing Associate Role
Graduate in Electronics (BE/B.Tech) from any recognized university
Should have 1 – 2 years of BPO/KPO/Call centre experience as a team lead. Outbound call centre experience is preferred.
Proficiency in Microsoft Outlook, Word, Excel, Access and Power Point.
ISO 9001: 2008 knowledge and quality standards application in work place
Ability to plan, organize and multi-task, meets customer commitments and work as part of a team
Technical detail-oriented and highly organized self-starter
Attentive to detail and good problem-solving skills with the ability to creatively apply these qualities to analysing and solving problem.
Locate the component manufacturer contact information with accurate results.
Establish contact and Maintain good Rapport with the manufacturers/suppliers of electronic components.
Ensure that the SLA’s are met for as per the sourcing process.
Gather regulatory Data/Certifications for Conflict minerals and Educate manufacturers on conflict mineral program.
Make outbound Calls to assigned manufacturers and make inquiries regarding regulatory Data for components.
Responsible for Error free deliveries, Issue Tracking and reporting system.
Identify opportunities, strengthening and managing relationships with new and existing manufacturers.
Co-ordinate closely with team members and cross functional departments to accomplish team and Organization goals.
Effective interpersonal, communication and presentation skills with an ability to overcome language and cultural barriers.
Willingness and Flexibility to work in shifts – Day and Night
Good Communication and Interpersonal skills
IHS (NYSE: IHS) is the leading source of information, insight and analytics in critical areas that shape today’s business landscape. Businesses and governments in more than 165 countries around the globe rely on the comprehensive content, expert independent analysis and flexible delivery methods of IHS to make high-impact decisions and develop strategies with speed and confidence. IHS has been in business since 1959 and became a publicly traded company on the New York Stock Exchange in 2005. Headquartered in Englewood, Colorado, USA, IHS is committed to sustainable, profitable growth and employs approximately 8,000 people in 31 countries around the world.
How to Apply: