Indegene Lifesystems hiring Medical Engagement Associate
Company Name: Indegene Lifesystems Pvt Ltd
Position: Medical Engagement Associate
Education: Any Degree (B.Pharm, B.Sc, M.Pharm, M.Sc.)
Candidates should possess Any Graduate. Good communication and convincing skills.
Empathy and willingness to listen and relate. Fluent with English, Hindi, Tamil, Telugu & Kannada
Computer Skills –Knowledge of MS-Office
Ability to work in a process driven/ structured environment
Interact with patients suffering from various ailments and counseling them for health outcomes management through inbound and outbound calls.
Enroll patients into the Patient Support CRM
Collate health records related data from consenting patients
Handling patient queries and providing response from pre-defined FAQs.
Capture details related to Adverse Drug Reactions reported by patient in pre-defined templates
Responsible for managing the compliance and adherence of patients enrolled.
Manage customer expectations – response time & attitude with effective communication
Indegene is a leading provider of R&D, commercial and marketing solutions to global pharmaceutical and healthcare organizations. We partner with clients to drive both productivity and revenues by delivering better patient outcomes, optimizing cost, enhancing R&D agility, and improving sales and marketing effectiveness. We apply deep scientific knowledge, flexible delivery models, proprietary technology, and a client-centric approach to drive transformational initiatives.
How to Apply: