Infinite Computer Solutions Hiring for Inbound Voice Tech Support Positions.
Flexible Working Night shifts and US Shifts.
Good Computer Trouble Shooting Skills.
Willing to work in International Voice Process.
CTC: 2.9 L
Qualification: Any Grads
Walkin to our Office 4 PM Onwards for Direct Face to Face Interviews from 19th to 22th Nov , 2013.
Company Name: Infinite Computer Solutions India Ltd
Position: Tech Support Positions
Education: Any Graduate
Experience: 0 – 1 Years
Should have sound knowledge of latest/upcoming products/processes & services
Ability to understand/ diagnose & troubleshoot the problem
Emphasizing on key words, handling objections and using product/service benefits to respond to customers queries
Handling irate/demanding customers – where necessary, in a tactical manner
Open to feedback & learning
Achieve Call Quality requirements as outlined via Call Monitoring Guidelines
Infinite Computer Solutions (India) Limited is a global service provider of Infrastructure Management, Intellectual Property (IP) leveraged solutions and IT services, with focus on Telecom, Media, Manufacturing and Healthcare Industries. Our services span from Application Management Outsourcing, Packaged Application Services, Independent Validation & Verification, Product Development & Support, to higher value-added offerings, including, Managed Platform and Product Engineering Services.