Infosys BPO walkin B.Com, BBM, BBA, PG, MBA freshers 2015 on April 09 2015 for Associate/Senior Associate at Chennai. Candidates who have completed B.Com, BBM, BBA, PG, MBA can apply for this job from Infosys BPO.
Company Name: Infosys BPO
Position: Associate/Senior Associate
Education: B.Com, BBM, BBA, PG, MBA- Finance
Experience: 0 – 12 Months
Infosys BPO Ltd, the business process outsourcing subsidiary of Infosys Ltd. was set up in April 2002. Infosys BPO focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process
- Preference for agents with at least 2 years of customer service, contact Centre, order to cash
- Preference for agents with prior knowledge of Order to Cash
- Prior exposure to multinational firms is preferable
- Knowledge on supply chain management or order management operations.
- Excellent written and oral communication.
Roles & Responsibilities:
- Follows all predefined procedures of the process
- Adheres to all the process rules applicable for Order to Cash process in order to meet SLA target
- Ensure that the performance parameters are met and exceeded IN ORDER TO meet SLA targets
- Resolves individual cases that need re-work IN ORDER TO ensure high C-Sat / NPS score from the end user.
- Shares experiences IN ORDER TO facilitate capture of tacit knowledge
- Delivers on the new process / approach IN ORDER TO meet client / internal
- Aptitude Test
- Technical and HR Interview
Document Required (Original and Photocopies):
- SSC Marksheet
- HSC/Diploma Marksheet
- Graduation & Post Graduation all years’ mark sheets
- Photo ID proof (Pan Card/ Passport / Driving License / College ID)
- 2 photographs
How to Apply:
Walkin Date and Time :
Walkin Interview Date: 9th April 2015
Walkin Time: 10 am to 4 pm
Walkin Address: Infosys BPO Ltd., 3rd Floor, Phase -1, Ramanujam IT City, TRIL Info Park, OMR Road, Next to Tidal Park, Taramani, Chennai-113