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Infosys BPO Hiring Commerce Graduates for Associate Role

 Infosys BPO walkin B.Com, BBM, BBA, PG, MBA freshers 2015 on April 09 2015 for Associate/Senior Associate at Chennai. Candidates who have completed B.Com, BBM, BBA, PG, MBA can apply for this job from Infosys BPO.

Company Name: Infosys BPO
Position: Associate/Senior Associate
Education: B.Com, BBM, BBA, PG, MBA- Finance
Experience: 0 – 12 Months
Location: Chennai

Job Description:

Infosys BPO Ltd, the business process outsourcing subsidiary of Infosys Ltd. was set up in April 2002. Infosys BPO focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process

Eligibility Criteria:

  1. Preference for agents with at least 2 years of customer service, contact Centre, order to cash
  2. Preference for agents with prior knowledge of Order to Cash
  3. Prior exposure to multinational firms is preferable
  4.  Knowledge on supply chain management or order management operations.
  5. Excellent written and oral communication.

Roles & Responsibilities:

  1. Follows all predefined procedures of the process
  2. Adheres to all the process rules applicable for Order to Cash process in order to meet SLA target
  3. Ensure that the performance parameters are met and exceeded IN ORDER TO meet SLA targets
  4. Resolves individual cases that need re-work IN ORDER TO ensure high C-Sat / NPS score from the end user.
  5. Shares experiences IN ORDER TO facilitate capture of tacit knowledge
  6. Delivers on the new process / approach IN ORDER TO meet client / internal

Selection/Interview process:

  1. Aptitude Test
  2. Technical and HR Interview

Document Required (Original and Photocopies):

  1. SSC Marksheet
  2. HSC/Diploma Marksheet
  3. Graduation & Post Graduation all years’ mark sheets
  4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
  5. 2 photographs
  6. Resume

How to Apply:

Walkin Date and Time :

Walkin Interview Date: 9th April 2015
Walkin Time: 10 am to 4 pm
Walkin Address:  Infosys BPO Ltd., 3rd Floor, Phase -1, Ramanujam IT City, TRIL Info Park, OMR Road, Next to Tidal Park, Taramani, Chennai-113


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