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JPMorgan Chase Hiring B.Com freshers 2015 for Research Specialist at Bangalore

JPMorgan Chase Hiring B.Com freshers 2015 for Research Specialist at Bangalore. Candidates who have completed B.Com can apply for this job from JPMorgan Chase.

Company Name: JPMorgan Chase
Position: Research Specialist
Education: B.Com
Experience: 0 – 2 yrs
Salary: Not specified
Location: Bangalore

 

Company Profile:

 

J.P. Morgan is a leader in financial services, offering solutions to clients in more than 100 countries with one of the most comprehensive global product platforms available. We have been helping our clients to do business and manage their wealth for more than 200 years. Our business has been built upon our core principle of putting our clients’ interests first.

 

Job Description:

 

Ensure sound understanding of the Standard Operating Procedure
Respond to incoming calls involving questions, complaints, problems, etc. in an efficient and professional manner, meeting both volume and quality service standards.
Handle research escalations within service level agreement
Manage case inventory & ageing as per pending guidelines
Refer and transfer complex issues/inquiries to Subject matter expert & Team Leader.
Enhance customer experience by meeting customer impact accuracy levels and reducing case resolution turn around time
Ensure processing discipline by meeting non customer impact accuracy levels and respond to escalations with a sense of urgency.

 

Candidate Profile:

 

Proficiency in Microsoft Office Suite Good verbal and written English communication skills
Effective time management skills
Customer Focus and Service Oriented mindset
Demonstrated initiative and accountability
Self-starter, capable of working under minimum supervision
Candidates should be flexible to work in night shifts (Timings might vary according to Business requirement
Qualifications
Graduate in Commerce (Preferred) or Graduate in any stream 0-2 Years
Proficiency in Microsoft Office Suite Good verbal and written English communication skills
Effective time management skills
Customer Focus and Service Oriented mindset
Demonstrated initiative and accountability
Self-starter, capable of working under minimum supervision
Candidates should be flexible to work in night shifts (Timings might vary according to Business requirement

 

Selection/Interview process:

Aptitude Test
Technical and HR Interview

Document Required (Original and Photocopies):

SSC Marksheet
HSC/Diploma Marksheet
Graduation & Post Graduation all yearsí mark sheets
Photo ID proof (Pan Card/ Passport / Driving License / College ID)
2 photographs
Resume

 

How to Apply:

 

CLICK HERE TO APPLY FOR THIS JOB

 

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