Kronos hiring Technical Support Engineer II
Company Name: Kronos
Position: Technical Support Engineer II
Education: Any Degree
Experience: 1-4 Year
Candidate Should be atleast a graduate in Computer Science from reputed institute.
Should have 1-4 years experience in a technical support organization providing service to customers of a multi-tenant hosted Software as a Service offering.
Strong SQL database query experience required, preferably with Oracle
Strong UNIX skills required.
Strong troubleshooting skills.
Prior experience supporting an enterprise level application based on Java utilizing Web Services is an advantage.
Ability to provide phone and email support to customer contacts during hours when US support is not available.
Good time management skills, ability to multi-task and adjust to changing priorities
Ability to communicate technical requirements to internal team members and external customers
Excellent spoken & written English skills.
Kronos is the global leader in delivering workforce management solutions in the cloud. Tens of thousands of organizations in more than 100 countries — including more than half of the Fortune 1000® -use Kronos to control labor costs, minimize compliance risk, and improve workforce productivity.Kronos customers include enterprises large and small across diverse industries worldwide including retail, hospitality, healthcare, manufacturing, services, distribution, and the public sector. Headquartered in Chelmsford, Massachusetts, Kronos employs more than 3,500 people worldwide. Kronos is an Equal Opportunity Employer.
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