Oracle Corporation hiring Technical Analyst 1-Support
Company Name: Oracle Corporation
Position: Technical Analyst 1-Support
Education: BE/B.Tech, M.Tech, MCA
Salary: Not specified
As an Associate Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products.
Your primary task will be to provide level one support to customers who contact the Oracle Solution Center and maintain high level of customer satisfaction while meeting guidelines (mostly through electronic means).
Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures.
As this is an entry-level technical position at Oracle, a technical degree is preferred i.e., BS Computer Science / Management Information Systems / Science / Engineering / Math / Physics / Chemistry with a 3.0 GPA.
OR functional degree + technical higher degree or in lieu of degree may substitute 4 years professional experience and professional certification (i.e., CNE, MCSE, CPA, Oracle, etc.).
Oracle Corporation is an American multinational computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Headquartered at 500 Oracle Parkway, Redwood Shores, Redwood City, California, United States and employing approximately 111,298 people worldwide as of 30 November 2011, it has enlarged its share of the software market through organic growth and through a number of high-profile acquisitions. By 2007 Oracle had the third-largest software revenue, after Microsoft and IBM.
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