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OSI Systems Pvt Ltd hiring Technical Support Specialist

osi OSI Systems Pvt Ltd is hiring FRESHERS for Technical Support Specialist I profile
Employee has to cater the IT related requests raised by internal employees in a timely and efficient manner.
She/he has to respond to the request either via mail, call, in person or Technician’s requests.

 

 

The Technical Support executive sets service expectations and benchmarks for the organization. Those expectations define the corporate values for employee relations that translate into quality care for internal and external customers. Technical Support executives also develop and implement strategies and plans for delivering customer service. They foster working relationships with suppliers, clients and all functional areas of the company.

 

Company Name: OSI Systems Pvt Ltd
Position:Technical Support Specialist
Education:Any Graduate, PG
Experience:Freshers
Location:Hyderabad

 

 

Job Description:

 

Responsibilities :
1. This Job Role is the highest level in the IT Global Helpdesk Process.
2. This role defines the critical Part of the IT Global Helpdesk which includes the complete Active Directory access and also Admin Privileges to all the Applications within the IT Global Support Boundaries along with account unlocks, password resets, New Hire WO, Termination WO, extension WO, Modify WO, basic level Troubleshooting on all the Technical issues.
3. She/he has to respond to the request either via mail, call, In person or Technician’s requests.
4. While handling the issues she/he is following quality guidelines and ensures that the issue is handled with utmost care.
5. Handles in the best interest of both users and company.

1 Year MBA Program with Placements

Qualifications:
1. Technical Support will be the 1st point of contact to all the technical needs of the users. Tech Support Executive must be willing to take up the most challenging IT issues of Employees and learn towards excellence in the IT Domain.
2. She/he has to respond to the request either via mail, call, in person or Technician’s requests.
3. While handling the issues she/he is following quality guidelines and ensures that the issue is handled with utmost care.

 

Company Profile:

 

OSI Systems has been committed for over thirty-five years to both comprehensive research into meaningful issues and high-technology solutions to what will make the world safer and healthier.
Rapiscan Systems, Spacelabs Healthcare and OSI Optoelectronics have decades of experience and leadership in their markets. Most importantly, their reputation for service is a cornerstone to their longevity and positions of trust and partnership.

 

How to Apply:

 

CLICK HERE TO APPLY FOR THIS JOB

 

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