Responsible for attending sales queries of customers. Maintaining sales call records & forwarding to concern branches. Take followup of sales queries with concern branches. Maintaining Sales queries report and giving training to coordinators Provide quality customer service on every call.
Attend all in-house training related to customer care. Able to transfer knowledge in form of seminars; training experience related to soft skills.
Company Name: Quick Heal Technologies Pvt Ltd
Position: Customer Care Executive
Education: Any Graduate, Post Graduation
Experience: 0 – 1 yrs
Quick Heal Technologies Pvt Ltd is India”s leading anti-virus and Data Security Company. Quick Heal Technologies was established in the year 1993. Innovation and adoption of new technologies has led it to become a market leader. Specializing in Virus protection and data security, the company”s flagship product Quick Heal Â® with its powerful and exclusively designed Checkmark certified virus Engine, provides maximum protection and delivers comprehensive solution against viruses to its users spread across the globe. Quick Heal is also recognized by numerous virus research centers as the best anti-virus product in the market. It has developed as a world-class anti-virus engine and maintains 100% detection rate of in-the-wild viruses.Quick Heal’s strength lies in their exceptional team of software, support and management professionals. Quick Heal provides world-class customer support, including weekly updates, free upgrades and Help-line accessible by either phone or by e-mail. Quick Heal’s Rapid Response team takes care of any challenging situation and provides a comprehensive solution with lightning speed. Quick Heal’s has its own Hi-tech Research and Development center named as Quick Heal Labs. Quick Heal invests quite substantially in R&D and has state-of-the-art system setup for the same.
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