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Quick Heal hiring Freshers 2015 Batch – BCA, Post Graduation on at Nasik – March 20, 2015

To Attend maximum customers via call, chat, E-mail Support. Guide customers for doing certain procedures / steps for Quick Heal Products. To understand & elicit customer’s issues / concern quickly and help towards resolution.

Liable to escalate unresolved queries to next level with relevant details to complete the Escalation matrix. Responsible for Follow -up and feed Back of escalated issues. Responsible for achieving Quarterly & Yearly Targets.  To educate customers about effective usage of Quick Heal Products.  Carry the right attitude towards every customer. Should be alert to notify in case of critical issues and expedite in reporting to seniors. To Adhere customer service standards / protocols.

Company Name: Quick Heal Technologies Pvt Ltd
Position: Associate Engineer Level 1
Education: BCA, Post Graduation
Experience: 0 – 1 yrs
Location: Nasik

Company Profile:

Quick Heal Technologies Pvt Ltd is India”s leading anti-virus and Data Security Company. Quick Heal Technologies was established in the year 1993. Innovation and adoption of new technologies has led it to become a market leader. Specializing in Virus protection and data security, the company”s flagship product Quick Heal ® with its powerful and exclusively designed Checkmark certified virus Engine, provides maximum protection and delivers comprehensive solution against viruses to its users spread across the globe. Quick Heal is also recognized by numerous virus research centers as the best anti-virus product in the market. It has developed as a world-class anti-virus engine and maintains 100% detection rate of in-the-wild viruses.Quick Heal’s strength lies in their exceptional team of software, support and management professionals. Quick Heal provides world-class customer support, including weekly updates, free upgrades and Help-line accessible by either phone or by e-mail. Quick Heal’s Rapid Response team takes care of any challenging situation and provides a comprehensive solution with lightning speed. Quick Heal’s has its own Hi-tech Research and Development center named as Quick Heal Labs. Quick Heal invests quite substantially in R&D and has state-of-the-art system setup for the same.

How to Apply:

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