Ratnakar Bank Limited (RBL Bank) has issued a recruitment notification for the recruitment of Service Manager through recruitment notification – Ratnakar Bank Limited (RBL Bank) Recruitment 2016 – Candidates who have completed Any post Graduate / Any Graduate can apply for the new recruitment notification from Ratnakar Bank Limited (RBL Bank)
Eligible candidates can apply online for the Service Manager Job on or before 08/03/2016. Find more information about the vacancy like Age limit, Selection Process, Qualification, Application fee, How to apply etc can be found below.
Company Name : Ratnakar Bank Limited (RBL Bank)
Vacancy Name : Service Manager
Educational Qualification : Any Post Graduate / Any Graduate
Total No of Vacancy : 01 Post
Salary : NA
Job Location : Mumbai
Last Date to Apply for this job : 08/03/2016
Address for the Job Vacancy : Ratnakar Bank Limited (RBL Bank) , Mumbai .
Detail of Post:
|Receipt and tracking of customer communication through any source – Physical, mails, Phone calls etc.
Ensure timely and accurate processing of all trade and forex transactions
Complaint resolutions within / better than defined TAT
Custodian of delivery of superior service experience to all
Meeting all the regulatory and internal control requirements
Exception Management, monitoring and tracking transaction status and ensuring end to end & timely resolution
Be a team player and work closely with the RM, TBG team, Treasury, Product Sales and Zonal heads to achieve organization goals
Maintain high level of knowledge across trade and forex products and services offered and keep abreast of changing guidelines, procedures and processes.
Handling inward and outward remittances, export and import, LO,BO, PO as well as LC and BG related transactions including all queries, requests, issues and escalations
Suggestion of improvements on service processes to ensure superior service delivery
Handling all client and RM escalations and keeping supervisors informed
Inter- departmental co-ordination such as branch Ops, NOC, CAD, FIG an Risk teams to ensure minimum delays to client fulfilment
Handling documentation related to complex transactions such as FDI, FCGPR, FIRC and related follow ups with branches and NOC teams
Training team members for increased capabilities in understanding processes and transactions
Functional Inter-linkages Internal & External
All departments of the Bank, particularly
The Wholesale Banking Team (C&IB, CB)
|Graduate / Post graduate )|
candidates can apply on or before 08/03/2016
No detailed information about the selection procedure is mentioned in the recruitment notification.
How to apply ?
Candidates should Apply Online. Last date of submission 08/03/2016.
Important dates to remember :
Last Date to Apply for this job 08/03/2016