Ratnakar Bank Limited (RBL Bank) has issued a recruitment notification for the recruitment of Personal Banker through recruitment notification – Ratnakar Bank Limited (RBL Bank) Recruitment 2016 – Candidates who have completed Any post Graduate / Any Graduate can apply for the new recruitment notification from Ratnakar Bank Limited (RBL Bank)
Eligible candidates can apply online for the Personal Banker Job on or before 03/03/2016. Find more information about the vacancy like Age limit, Selection Process, Qualification, Application fee, How to apply etc can be found below.
Company Name : Ratnakar Bank Limited (RBL Bank)
Vacancy Name : Personal Banker
Educational Qualification : Any Post Graduate / Any Graduate
Total No of Vacancy : 02 Post
Salary : NA
Job Location : Panvel
Last Date to Apply for this job : 03/03/2016
Address for the Job Vacancy : Ratnakar Bank Limited (RBL Bank) , Panvel .
Detail of Post:
|Manage deliverables held at branches e.g.
Returned Welcome Kits
Returned cheques to be collected by customers
Reconciliation of deliverables as per the laid down process
Migrate customers to Internet Banking wherever applicable
Present a professional and organized approach in interaction with customers; provide complete and correct information to customers in the first instance.
Be up-to-date with knowledge on products & services, KYC/AML requirements, escalation matrix &TATs to be able to service/guide customers efficiently with required details
Customer service etiquettes,
Regulatory guidelines on customer service as provided from time to time
Availability at the Welcome Desk 15 minutes before start of customer hours
Clean desk policy
Hygiene and ambience standards at the branch
Highlight trends in customer complaints and issues to BCSM/RSDM, in case there are any such trends observed at the Welcome Desk – e.g. incorrect details being provided, non-receipt of statements, erroneous entries and charges, non or inadequate communication provided to customer, non-adherence to commitments
Ensure all stationery and brochure dispensers are well stacked at the beginning of the day and during the customer hours.
Ensure nil pendency of customer requests and complaints accepted at the Welcome Desk
Active usage of R Connect for recording customer engagements
Manage outward dispatch to NOC & other back offices and inward dispatches to the branch. Ensure timely dispatch and distribution to the concerned
Cross sell CA, SA, TD, SIP to customers approaching the Welcome Desk
|Any Graduate/ Post Graduate with a minimum aggregate of 50% in the qualifying exam|
candidates can apply on or before 03/03/2016
No detailed information about the selection procedure is mentioned in the recruitment notification.
How to apply ?
Candidates should Apply Online. Last date of submission 03/03/2016.
Important dates to remember :
Last Date to Apply for this job 03/03/2016