Reliance Industries Ltd is hiring FRESHERS for Desktop Engineer profile
Desktop/Laptop on-site and phone support.
Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to second or third level in accordance with Help Desk escalation processes.
Maintain overall ownership of users issue & service ensuring that they receive resolution within a reasonable timeframe.
Provide initial assessment of urgency and business impact on all support calls.
Manage service requests, software installations, new computer setups, upgrades, etc.
Record incident resolutions in the Help Desk tool.
Company Name: Reliance Industries Ltd
Position: Desktop Engineer
Education: Any Graduate
Experience: 0 to 5 yrs
Location: Navi Mumbai
BE – Any Stream.
Bsc / Dip – IT or Computer.
Reliance Industries Ltd (RIL) is India`s largest private sector company on all major financial parameters with turnover of Rs. 2,58,651 crore ($ 58,000 million), cash profit of Rs. 34,530 crore ($ 7,743 million), net profit of Rs. 20,286 Crore ($ 4,549 million) and total assets of Rs. 2,84,719 Crore ($ 63,846 million). RIL is the first private sector company from India to feature in the Fortune Global 500 list of “World”s Largest Corporations” and ranks 119th amongst the world”s top companies in terms of profits. The Group’s activities span exploration and production of oil and gas, petroleum refining and marketing, petrochemicals (polyester, fibre intermediates, plastics and chemicals), textiles, retail, infotel and special economic zones.
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