Sutherland Global Services hiring Technical Support Associate (voice)
Company Name: Sutherland Global Services
Position: Technical Support Associate (voice)
Education: B Com, PG
Experience: 0 – 1 Years
Handling inbound calls from customers across US.
Resolving customer queries with regards to trouble shooting of hardware
Providing customer satisfaction.
100% accuracy in data maintainance
Good communication skills
Basic knowledge about computers
Good customer service skills
Sutherland Global Services is a multinational IT Enabled and Business Process Outsourcing (BPO) company, specializing in Integrated BPO solutions across Customer Lifecycle and Back-office Lifecycle Management services. Having started operations in 1986 in Rochester, New York, Sutherland now employs over 30,000 professionals offering ‘RightSourcedTM’ seamlessly blended services from its 31 delivery centers in India, the United States, Philippines, Eastern Europe, Canada and Mexico.
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