Working with NOC related tools and monitoring applications.
Communication with customers and/or internal groups to report or resolve system related or network issues.
Tracking and documenting daily work tasks and issues and communicating them with the rest of the team.
Paging on-call personnel as needed.
Customer support, monitoring a network environment, including routing equipment, UNIX based operating systems and proprietary software.
Company Name: Tata Communications
Position: Customer Support Representative
Education: Any Graduate
Experience: 0 – 2 Years
Tata Communications is a leading global provider of a new world of communications. With a leadership position in emerging markets, Tata Communications leverages its advanced solutions capabilities and domain expertise across its global and pan-India network to deliver managed solutions to multi-national enterprises, service providers and Indian consumers. The Tata Global Network includes one of the most advanced and largest submarine cable networks, a Tier-1 IP network, with connectivity to more than 200 countries across 400 PoPs, and nearly 1 million square feet of data center and collocation space worldwide. Tata Communications” depth and breadth of reach in emerging markets includes leadership in Indian enterprise data services, leadership in global international voice, and strategic investments in operators in South Africa (Neotel), Sri Lanka (Tata Communications Lanka Limited) and Nepal (United Telecom Limited).
How to Apply: