Unilever Hiring B.Com, BBM, MBA freshers 2015 for Information Associate at Bangalore. Candidates who have completed B.Com, BBM, MBA can apply for this job from Unilever.
Company Name: Unilever
Position: Information Associate
Education: B.Com, BBM, MBA
Experience: 0-1.5 Years
Salary: Not specified
Unilever is a British-Dutch multinational consumer goods company co-headquartered in Rotterdam, Netherlands, and London, United Kingdom. Its products include food, beverages, cleaning agents and personal care products. It is the world’s third-largest consumer goods company measured by 2012 revenue, after Procter & Gamble and Nestlé.Unilever is the world’s largest producer of food spreads, such as margarine.One of the oldest multinational companies, its products are available in around 190 countries
First Level Support:
The team acts as the ‘first point of contact’ to all the business users of the IM Applications. This team receives all the issues raised by the users and helps to resolve them. While it resolves the issues which are ‘functional’ in nature, it also coordinates with other specialist teams to get resolution for other issues.
This support is to manage the process of providing Access and Authorization to the business users for the different IM Applications. This process has to be managed as per the business rules and authorization flow set up by the application owners. It also ensures the compliance with the stringent SOX guidelines wherever applicable.
Data Quality Assurance:
This service is to ensure the accuracy and quality of data in the IM applications. This involves the proactive verification of the data against the source applications and taking measures to get them rectified through timely liaison with the technical teams.
Candidate should possess B.Com/BBM preferably with MBA in Finance from a recognized University or Institution.
Exposure to handling user queries
SAP exposure as business / system user
Customer oriented mind-set
Ability to understand and analyse the issues raised by the users
Ability to coordinate with multiple teams to ensure early resolution of issues
Excellent communication and inter-personal skills
Ability to multi-task
Ability to build effective relationships across different language/cultural and organisational styles.
Proficient in Microsoft Office Suite particularly Word, Access and Excel
Excellent written communication skills
Willingness to work in shifts
0-1.5 years of experience
Basic Functional knowledge in Financials/Supply Chain
Key Performance Indicators:
Voice of Customer (VOC)
# of suggestions for Improvement / Ideas implemented
Turnaround Time (TAT)
Accuracy (Self and Team) – Compliance – 100%
Mandatory 36 hours of training
Technical and HR Interview
Document Required (Original and Photocopies):
Graduation & Post Graduation all yearsí mark sheets
Photo ID proof (Pan Card/ Passport / Driving License / College ID)
How to Apply: