VWish Solution Pvt ltd hiring Technical Support / Sales Associates
Company Name: VWish Solution Pvt ltd
Position: Technical Support / Sales Associates
Education: Any Graduate
Experience: 0 to 4 yrs.
Salary: Not specified
Responsible to provide technical support assistance to US customers,handle international Inbound calls.
Responsible to troubleshoot the technical issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.
Responsible to provide technical support assistance to US customers over the phone/ remote access. Explain the solution in such a way that non-technical users understand.
Excellent Problem Solving Skills Excellent Skills in analyzing Technical Issues.
Willing to sell technical support plans.
Meet performance standards in productivity and quality set by the department in a highly metrics driven operation; number of calls, length of calls, quality scores, sales
Work with customers to describe products and/or services, in order to persuade potential and current customers to renew or purchase products and/or services.
Willing to work on night shifts,rotating as schedule wise.
Desired Candidate Profile
Speech clarity, voice clarity, good pronunciation
Good spoken as well as written Grammar
Good spoken English.
Good Selling and Technical Skills.
Reading, comprehension and responding skills based on the International Language
How to Apply: