Wipro hiring Administrator – TIS Service Desk
Company Name: Wipro Technologies
Position: Administrator – TIS Service Desk
Education: Any Degree
Experience: 0-1 Year
Salary: Not specified
Candidates should posses any bachelors Degree from any recognized university.
As an Administrator you should be able to Monitor the IT Infra structure for its availability capacity usage hardware and OS errors and failures.
Handle first-level incident / problem determination and resolution on a 24×7 basis Service incidents and queries within the agreed service levels.
Timely escalation of incidents to higher levels when required.
Log file monitoring for errors.
Perform daily weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination Perform basic Service Requests based on Standard Operating Procedures.
Follow quality / security process defined for the engagement
Wipro Technologies is the No.1 provider of integrated business, technology and process solutions on a global delivery platform.Wipro Technologies is a global services provider delivering technology-driven business solutions that meet the strategic objectives of our clients. Wipro has 40+ ‘Centers of Excellence’ that create solutions around specific needs of industries. Wipro delivers unmatched business value to customers through a combination of process excellence, quality frameworks and service delivery innovation. Wipro is the World’s first CMMi Level 5 certified software services company and the first outside USA to receive the IEEE Software Process Award.
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