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Wipro Walk-In BE/B.Tech, Any Degree freshers 2015 for Customer Care- Voice Process at Kolkata

Wipro Walk-In BE/B.Tech, Any Degree freshers 2015 for Customer Care- Voice Process at Kolkata. Candidates who have completed BE/B.Tech, Any Degree can apply for this job from Wipro.

Company Name: Wipro
Position: Customer Care- Voice Process
Education: BE/B.Tech, Any Degree
Experience: 0-4 Years
Salary: Rs.1.7-3 LPA
Location: Kolkata


Company Profile:


Wipro Ltd (NYSE:WIT) is a global information technology, consulting and outsourcing company with 158,217 employees serving clients in 175+ cities across 6 continents. The company posted revenues of $7.5 billion for the financial year ended Mar 31, 2015.Wipro helps customers do business better by leveraging our industry-wide experience, deep technology expertise, comprehensive portfolio of services and vertically aligned business model. Our 55+ dedicated emerging technologies ‘Centers of Excellence’ enable us to harness the latest technology for delivering business capability to our clients.


Job Description:


Troubleshooting & Remote Support to International Clients over the phone
Handling technical queries & repair of IT Hardware devices & Networking Solutions (Internet, LAN, WIFI, Router etc.)
Inbound premium opening (No Outbound Scam or Sales)
Candidate should possess excellent communication skills in English with ability to manage customer conversation ensuring confidence, clarity and ability to build rapport for Voice Process
Candidates should be ready to work 5 days/week with 2 Week Offs (rotational)
Should be flexible to work in Night Shifts, as per business requirement

Employee Facilities Provided:
24*7 Cafeteria / Gymnasium / Concierge desks / Recreation facility etc.
Round the clock transport facility provided (as per company policy)
SEED Program Opportunity to continue further studies while being a part of Wipro
Eligible to apply for Vertical Movement(IJP) after completion of 18months in Wipro
Eligible to apply for in Wipro Technologies after completion of 24 months in Wipro BPS
Performance linked incentives, attendance incentives etc.
Best Training provided- New Hires to Development Training


Candidate Profile:


Candidate should possess Undergraduates & Graduates, both are eligible
BE/B.TECH (Only EEE, CSE, ECE and Instrumentation) are eligible
Knowledge of basics of computer- MS Office(Word/Excel/Power Point) preferred
CA, CS, M.Tech, MCA, B.Pharma, M.Pharma, B.Ed, LLB etc. (or equivalent) are NOT eligible
Fresher & Experienced candidates (18-45 years of age)
Candidates pursuing any regular course or any of the above course are NOT eligible
Candidates pursuing or completed Distance MBA/PGDM are eligible
Ready to work in Night Shifts


Selection/Interview process:

Aptitude Test
Technical and HR Interview

Document Required (Original and Photocopies):

SSC Marksheet
HSC/Diploma Marksheet
Graduation & Post Graduation all yearsí mark sheets
Photo ID proof (Pan Card/ Passport / Driving License / College ID)
2 photographs


How to Apply:


Walk-In Date :- 7 September to 11 September 2015
Walk-In Time :- 10 am- 4 pm

Walk-In Address:- Wipro, Gate No-2, Plot No. 8, Block DM, Sector V, Salt Lake City, Near Karunamoyee


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