- 1. Provide first level Technical Support to the clients in USA.
- 2. Troubleshoot Application Login related issues.
- 3. Troubleshoot user profile setup issues.
- 4. Troubleshoot Software related issues.
- 5. Troubleshoot issues/queries raised by operational teams related to application.
- 6. Manage issue resolution by providing solution from a remote location or by accessing the users desktop
- 7. Record escalation from employees and notify Development and QC team for required changes in application
- 8. RCA documentation and Issue resolution docum
- 1. Engineering graduate/ PG with 0 to 2 Year of Experience. (Specialisation in Computers)
- 2. Excellent communication & Inter-Personal Skills.
- 3. Basic knowledge of Software Testing.
- 4. Candidates staying in Navi Mumbai and Central Suburbs may only apply. However, candidates who are willing to relocate can also apply.
- 5. Prior experience on financial application support would be an added advantage but not a necessity.
- 6. Ready to work in permanent night shift.
So, If you are interested, Kindly WALK-IN with a copy of your resume for the selection process.The selection process may take 3 – 4 hours as it consists of various rounds which are conducted on the same day.
Company Name: XL Dynamics
Position: Application Support Engineer
Education: BE/B.Tech, BCA, MCA
Experience: 0 to 2 yrs
Location: Navi Mumbai
Company Name : XL Dynamics
Company Address : Building – 2, Ground Floor, Sector – 2, Millennium Business Park, Mahape,Navi Mumbai – 400701.
Company Profile : XL Dynamics India is a financial services company founded in 2002. We provide niche mortgage banking services with operations in India and USA. We are focused on providing the highest quality of financial services to the US financial markets that includes forward mortgages, reverse mortgages, warehouse operations and servicing operations.
Being a technology savvy company, we have also developed our integrated technology platform to bring the best of the banking services and innovative financial products. Our experience in financial and banking industry with a blend of technology enables us to provide the most efficient and cost effective services to our customers.
Walkin Date : 7th December 2013 and Sunday, 8th December 2013.
Time : 11 AM IST to 1 PM IST
Walkin Address : Building – 2, Ground Floor, Sector – 2, Millennium Business Park, Mahape,Navi Mumbai – 400701.